Membership

Member Portal

• Can I print or download the data from the e-logbook?
• How long is the process to refund duplicate payment for membership?
• I can’t login even after receiving temporary login info
• How do I reset my Member Portal password?
• How do I change my username?
• How do I change my password?

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Membership Renewals

• Is it better to renew online vs mail?
• Why don't I see the option for a 2-year renewal anymore?
• Do I have to renew online?
• How do I renew membership?

Membership Benefits

• How long does it take to access benefits after renewal?
• Where can I see my benefits?

Digital Membership Card

• Where can I find my digital membership card on my phone?
• Digital Membership card shows up as expired in digital wallet even though my membership is current?
• Why can’t I see my certifications?
• Does my digital membership card automatically update when I take a class?
• How do I access and download my digital membership card?
• Why do I need a digital membership card?

Plastic Membership Cards (Discontinued)

• Are members able to print their own card?
• Can I still purchase a plastic membership card?
• Why were physical membership cards discontinued?

Program Details

• How do I update my address?
• Why was my credit card charged $59 after my trial membership expired?
• Is there a free membership for ASA 101 graduates?
• Do you offer a family membership?
• Does American Sailing still offer a two-year membership?
• How can I log in to the member portal?

Cost and Payment

• How much are Instructor memberships?
• Can I send in a check to pay for my membership?
• How much is 1-year International membership?
• What does it cost to renew my membership/
• What are the annual dues?